Job Description

Bajra is  looking for a full-time, paid intern in the client services field for six months. This is an opportunity to learn about the healthcare software industry and gain valuable experience in client services. They will work closely with the Client Services team to ensure that clients are satisfied with the products and services.

Requirements

• Strong verbal and written communication skills

• Analytical and problem-solving skills

• Should be able to handle people 

• Clear and concise communication (verbal and written)

• Detail-oriented 

• Interpersonal skills

• Organizational skills

• Time management skills

• Basic knowledge of healthcare software or customer service would be a good addition
  

• The candidate should be pursuing or completed a degree in Marketing, Business Administration, Computer Science, or a related field.

Responsibility

• Assisting clients with technical issues or questions related to our software, including troubleshooting software issues and providing instructions and guidance on using specific features.

• Gathering client feedback for product development and improvement. It includes identifying areas for improvement and communicating feedback.

• Communicating with clients to schedule training and implementation sessions. It includes coordinating with clients to schedule dates and times for training sessions, preparing training materials, and delivering training to clients.

• Guiding clients through the onboarding process, answering questions, and providing support as needed.

• Helping out with data entry and record keeping as required.